Terms & Conditions

Last updated: May 2026

Below are the general booking terms and conditions for Yoga Retreats & More.

Please read carefully before booking.

By making a booking, you agree to these terms and conditions.

Booking & Payment:

To secure your place on one of our retreats, a deposit is required at the time of booking:

UK retreats: £100 per person.
Overseas retreats: £400 per person.

Once your deposit has been received, you will receive an email confirming that your place has been reserved.

Final Payment

The remaining balance is due six weeks before the start date of your retreat. We will send you an email reminder nearer the time.

If you book a retreat within six weeks of its departure date, the full payment will be required at the time of booking.

Monthly Payment Plans

We understand that spreading the cost can make booking your retreat easier.

Monthly payment plans may be available by prior arrangement.

Please contact Florence to discuss the options:

florence@yogaretreatsandmore.com

Booking Confirmation

Your booking is confirmed once we have received the required deposit or full payment (as applicable) and sent you an email confirmation.

What is included:

What is included in the price of your retreat varies depending on the destination and retreat programme.

Full details will always be provided on the individual retreat page.

Unless otherwise stated, the retreat price includes:

Accommodation
Meals as specified on the individual retreat page - Where certain meals are not included, this will be clearly indicated on the retreat page, in brackets.
Activities & Experiences: All activities, classes and experiences specifically listed as included on the individual retreat page are covered by the retreat price. This may include yoga, art classes, sound baths and other specially organised activities and experiences.

Optional Participation & Refunds

All activities, classes and experiences included in the retreat price are offered as part of the overall retreat package.

If you choose not to take part in any of these activities, classes or experiences, no refund or reduction in the retreat price will be given.

What Is Not Included?

Unless specifically stated otherwise, the following are not included in the retreat price:

Travel: Flights, trains, taxis and any other travel to and from the retreat.
Transfers: Airport or train station transfers may be included on certain retreats, usually on the first and last day of the retreat. Guests are responsible for arranging and paying for their own transfers. Alternatively, we may be able to arrange transfers on your behalf, which will be charged separately.
Visas: Any visas or travel documents required to enter your destination country.
Travel Insurance: You are responsible for arranging your own travel insurance.
Optional Activities: Excursions, additional activities and treatments are not included unless specifically stated. These are usually booked and paid for separately.

We recommend checking the individual retreat page carefully before booking so you know exactly what is included in your chosen retreat.

If you need to cancel your booking:

If you need to cancel your place on a retreat, please let us know in writing as soon as possible.

We understand that sometimes plans change. However, retreats involve advance commitments and payments to venues, teachers, caterers and other suppliers.

Our cancellation policy takes these commitments and any costs or losses incurred as a result of a cancellation into account.

Cancellations More Than Six Weeks Before the Retreat:

If you cancel more than six weeks before the start date of your retreat, your deposit will be refunded in full.

Alternatively, if you prefer, you can choose to transfer your deposit to another upcoming retreat of your choice.

Cancellations Within Six Weeks of the Retreat:

If you cancel within six weeks of the start date of your retreat, your deposit will be non-refundable.

As the full retreat balance will already have been paid, we will endeavour to fill your cancelled place with another guest wherever possible. If we are successful in doing so, we will refund some or all of the remaining balance, taking into account any costs or losses we have been unable to recover.

Any refund will be considered on a case-by-case basis, depending on the circumstances and costs involved.

Travel Insurance:

We strongly recommend that you take out appropriate travel insurance at the time of booking, including cancellation cover, to protect yourself against unforeseen circumstances that may prevent you from attending your retreat.

Changes to a retreat:

Occasionally, circumstances beyond our control may mean that changes to a retreat are necessary.

We will always do our best to minimise any disruption and ensure that your overall retreat experience remains as close as possible to what was originally planned.

Teachers & Activities:

If a teacher becomes unavailable due to illness or other unforeseen circumstances, we will do our best to find a suitable replacement.

Occasionally, changes may also be necessary to accommodation, facilities, activities, transfers or other arrangements due to weather conditions, maintenance issues, illness, supplier changes or other circumstances beyond our control.

Changes to the Retreat Venue:

In very rare circumstances, unforeseen events may mean that we need to change the retreat venue, sometimes at relatively short notice.

If this happens, we will do our utmost to arrange a suitable alternative of a similar or higher standard, keeping the overall character, quality and arrangements of the retreat as close as reasonably possible to those originally advertised.

If a venue change means that the room or accommodation category you originally booked is no longer available and you are offered a lower category, we will make an appropriate adjustment to the price.

If the alternative accommodation is of a higher category or represents an upgrade, there will be no additional charge to you.

Keeping You Informed:

We will notify you of any significant changes as soon as reasonably possible and, where appropriate, explain any alternative arrangements available.

Our aim is always to ensure that any changes have as little impact as possible on your retreat experience.

If we need to cancel a retreat:

Although cancellations are very rare, there may occasionally be circumstances where we need to cancel a retreat.

This may include situations where minimum booking numbers have not been reached or where circumstances beyond our control make it impossible or impractical to run the retreat as planned.

If we need to cancel your retreat, we will notify you as soon as reasonably possible and explain the options available to you.

You will be offered the choice of:

Transferring your booking to another upcoming retreat, subject to availability and your agreement.
Receiving a full refund of all payments made towards the cancelled retreat.

We are not responsible for independently booked flights, transport, accommodation or other travel arrangements made separately from your retreat booking.

We strongly recommend taking out suitable travel insurance, including cover for travel disruption and cancellation.

Nothing in this section affects any statutory rights you may have under applicable consumer or package travel legislation.

Travel, passports & visas:

You are responsible for arranging your own travel to and from the retreat, unless the individual retreat page specifically states otherwise.

It is your responsibility to ensure that you hold a valid passport, obtain any necessary visas and meet all entry requirements for your chosen destination. Please check passport validity requirements and visa conditions well in advance of your departure.

Travel Advice & Support:

We are always happy to offer advice and guidance when booking flights or train journeys. If you need any help or have questions about getting to your retreat, please don't hesitate to get in touch.

For our overseas retreats, we will also provide step-by-step guidance to help you through the visa application process, where applicable.

Please note that guests remain responsible for completing their own visa applications and ensuring that all necessary travel documents are obtained.

We recommend checking all flights and other travel arrangements directly with your travel provider before departure, including departure times, check-in requirements and any changes to your journey.

Please ensure that you allow sufficient time to arrive at the retreat and make any necessary onward travel arrangements.

Travel insurance:

You are responsible for arranging suitable travel insurance for both UK and overseas retreats.

For overseas retreats, your travel insurance should provide appropriate cover for medical expenses, emergency medical assistance, repatriation, cancellation and curtailment, as well as any activities you plan to take part in during your stay.

For UK retreats, we also strongly recommend taking out travel insurance that includes cancellation cover.

When Should You Purchase Your Insurance?

We strongly recommend arranging your travel insurance at the time of booking, rather than waiting until shortly before departure. This ensures that you have cancellation cover in place should unforeseen circumstances prevent you from attending your retreat.

Please check your policy carefully to ensure that it provides adequate cover for your individual needs and circumstances.

Health & participation:

It is your responsibility to consider whether a retreat and its activities are suitable for your individual health, fitness and abilities.

Please let us know before the retreat about any relevant health conditions, injuries, allergies, mobility requirements or other circumstances that may affect your participation in certain activities, or that our teachers or the venue may reasonably need to know about to support you during your stay.

Our yoga classes can be adapted to accommodate different levels and abilities. However, you are responsible for listening to your body, respecting your own limits and deciding whether to take part in any class, activity or treatment.

If you have any concerns about your ability to participate safely, we recommend seeking appropriate professional medical advice before travelling.

Emergency Contact Details

For some retreats, we may invite you to provide the name and contact details of someone we can reach in case of an emergency.

We recommend providing an emergency contact, particularly if you are travelling alone, as it can make it easier for us to reach someone who can offer support if needed.

Providing these details is entirely optional, and you are under no obligation to do so. Choosing not to provide an emergency contact will not affect your booking or your ability to participate in the retreat.

Your Retreat, Your Choice

All activities, classes and treatments are optional.

This is your retreat, and you are welcome to participate as much or as little as you wish. There is never any pressure to join in with anything that doesn't feel right for you.

Beyond the advertised activities, our retreats are designed to encourage meaningful human connections, shared experiences and a sense of community. However, we fully respect everyone's individual needs and personal space.

Taking part in any social activities or group experiences is entirely your choice.

We want you to feel comfortable, relaxed and free to enjoy your retreat in whatever way feels right for you.

Optional activities, excursions & treatments:

Unless specifically stated as included on the individual retreat page, optional activities, excursions, treatments and other extras are not included in the retreat price and must be booked and paid for separately.

Where these services are provided directly by the venue, a therapist, guide or another local provider, the arrangement for that particular service will be between you and the relevant provider. Any payments for these services will be made separately.

Participation & Personal Responsibility

Participation in all optional activities and experiences is entirely your choice. This also applies to activities you arrange independently and the use of any facilities or equipment available at the venue, such as bicycles, paddleboards, kayaks or other recreational equipment.

You are responsible for deciding whether an activity is suitable for your health, fitness and abilities, following all relevant safety instructions and taking appropriate care when participating.

Please be aware that some activities may involve an element of risk. We encourage you to consider this carefully before taking part and to ensure that you have appropriate insurance cover where necessary.

There is never any obligation to participate in optional activities. We want you to feel free to enjoy your retreat at your own pace and in whatever way feels right for you.

Behaviour:

We want all our retreats to be enjoyable, welcoming and respectful experiences for everyone.

We ask all guests to treat fellow participants, teachers, venue staff, suppliers and everyone involved in the retreat with kindness, consideration and respect.

We reserve the right to ask a guest to leave a retreat if their behaviour is seriously disruptive, inappropriate or has a significant negative impact on the safety, wellbeing or enjoyment of other guests, teachers, venue staff or suppliers.

We would only take this step where reasonably necessary and, wherever appropriate, would first try to address the situation and resolve any concerns.

In circumstances involving serious misconduct or an immediate risk to someone's safety or wellbeing, we reserve the right to take action without prior warning.

If a guest is asked to leave due to their behaviour, no refund will normally be offered for any unused portion of the retreat.

Circumstances beyond our control:

Occasionally, events beyond our reasonable control may affect our ability to run a retreat as originally planned.

These may include, but are not limited to, severe weather, natural disasters, war, terrorism or civil unrest, government restrictions or action, industrial disputes, transport disruption, epidemics, pandemics or other exceptional circumstances.

Where such circumstances arise, we will do our best to support our guests, minimise disruption and make reasonable alternative arrangements wherever possible.

If these circumstances result in significant changes to a retreat or its cancellation, we will communicate with affected guests as soon as reasonably possible and explain the options available, taking into account any applicable consumer rights and legal obligations.

Personal belongings:

Please take reasonable care of your personal belongings and valuables throughout your retreat.

We cannot accept responsibility for any loss, theft or damage to personal belongings unless it arises from circumstances for which we are legally responsible.

We recommend keeping valuables and important personal items secure and taking them with you or storing them safely when not in use.

Problems & complaints:

We want everyone to have a positive and enjoyable retreat experience.

If a problem or concern arises during your retreat, please let us know as soon as possible so that we have the opportunity to help and resolve the matter promptly.

Who to Contact

In the first instance, please speak to your retreat leader, who will do their best to assist you.

Alternatively, you can contact Florence directly:

Email: florence@yogaretreatsandmore.com

Phone / WhatsApp: +44 7517 702266

After the Retreat

If your concern cannot be resolved during the retreat, please get in touch with us after your return, providing as much detail as possible.

We will take your feedback seriously and do our best to look into the matter and address your concerns fairly and promptly.

Please be aware that some issues may be difficult or impossible to investigate, verify or resolve once the retreat has ended and guests have returned home.

For this reason, we strongly encourage you to raise any concerns during your stay, giving us the opportunity to look into the matter and, wherever possible, put things right at the time.

While we will always do our best to consider concerns raised after a retreat, we may be limited in what we can investigate or rectify once the event has concluded.

Your feedback is important to us, and we always welcome the opportunity to learn and improve our retreats.

Our responsibility to you:

We will provide the services we have agreed to provide with reasonable care and skill, and will do our best to ensure that your retreat is an enjoyable and positive experience.

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited, or affects your statutory rights as a consumer.

Contact:

If you have any questions about these Terms & Conditions, your booking or any aspect of our retreats, please don't hesitate to get in touch.

Florence – Yoga Retreats & More