Privacy Policy

Last updated: November 2026

At Yoga Retreats & More, your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, subscribe to our newsletter, enquire about retreats or book one of our services.

We are committed to handling your information lawfully, fairly and transparently in accordance with UK data protection legislation.

Who We Are:

Yoga Retreats & More is operated by Florence Achery.

For the purposes of UK data protection law, Yoga Retreats & More is the data controller responsible for your personal information.

If you have any questions about this Privacy Policy or how your information is used, please contact:

Email: florence@yogaretreatsandmore.com
Phone: +44 7517 702266

Address: PO Box 23378 - London - SE16 7ZF

Information We Collect:

When you contact us, subscribe to our newsletter, complete a form, or book a retreat, we may collect:

Your name
Email address
Telephone number
Postal address (where required)
Emergency contact details (for retreat bookings)
Dietary requirements, allergies, accessibility or health information you choose to share with us
Any other information you provide voluntarily to help us manage your booking and provide you with a better retreat experience.

How We Use Your Information:

We use your personal information to:

Respond to enquiries
Process retreat bookings
Provide customer support
Send booking confirmations and retreat information
Arrange accommodation, transfers and other elements of your booking where applicable
Send newsletters and marketing communications where you have consented
Improve our website and services
Meet legal, regulatory and insurance requirements

We will only use your personal information where we have a lawful basis to do so

Health, dietary & other sensitive information:

Some information, particularly regarding health, may be considered sensitive personal data.

We only collect this information where it is relevant to your retreat and use it to help support your wellbeing and experience once on the retreat.

Where necessary, relevant information may be shared with your yoga teacher, venue, chef, therapist or another person involved in delivering your retreat. We only share information that is deemed necessary for this purpose and always with your accord.

Sharing Your Information:

We never, ever, sell your personal information.

We may share relevant information with trusted third parties where this is necessary to manage your booking or provide services to you.

These may include retreat teachers, venues, transfer providers and other suppliers involved in your retreat, as well as companies that provide services such as our booking system, website hosting, email communications and payment processing.

These organisations may have their own privacy policies governing how they handle your information.

Where a retreat takes place outside the UK, information necessary to provide your retreat may need to be shared with venues or suppliers in that country.

Payment Information:

Online payments, including card payments are processed securely through third-party payment providers.

Paypal payments are securely processed through Paypal and PayPal processes your payment information in accordance with its own privacy policy.

We do not have access or store your full payment card details.

Newsletter & Marketing Communications:

If you subscribe to our newsletter, we may send you:

Retreat updates
New retreat announcements
Wellness content
Special offers
Florence's Sunday Musings

We use Kit to send our email communications.

Joining the mailing list is optional and you can unsubscribe at any time using the link included in our emails.

Unsubscribing from marketing emails will not prevent us from contacting you about a retreat you have booked.

How Long We Keep Your Information:

We only retain personal information for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting and insurance requirements.

When information is no longer required, it will be securely deleted.

Keeping your information secure:

We take reasonable steps to protect the personal information we hold and limit access to people who need it for the purposes described in this policy.

No online system can be guaranteed to be completely secure, but we take appropriate care in the way personal information is stored and handled.

Your Rights:

Under UK data protection law, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Restrict or object to processing
Withdraw consent where processing relies on consent
Request transfer of your information to another provider where applicable

To exercise any of these rights, please contact us using the details above.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's data protection regulator.

Cookies & Website Use:

We may collect certain technical information automatically, including:

IP address
Browser type
Device information
Pages visited
Time spent on the website

This information helps us improve the website and understand how visitors use it.

You can manage cookie preferences through your browser settings.

Changes To This Privacy Policy:

We may update this Privacy Policy from time to time to reflect legal, technical or operational changes.

Any updates will be published on this page and the revised version will take effect immediately upon publication.

Contact:

If you have any concerns about how your personal information has been handled, please contact Yoga Retreats & More first so we can investigate and try to resolve the issue.

You can contact us at: