​Last updated: June 2026

At Yoga Retreats & More, your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, subscribe to our newsletter, enquire about retreats or book one of our services.

We are committed to handling your information lawfully, fairly and transparently in accordance with UK data protection legislation.

Who We Are

Yoga Retreats & More is operated by Florence Achery.

For the purposes of UK data protection law, Yoga Retreats & More is the data controller responsible for your personal information.

If you have any questions about this Privacy Policy or how your information is used, please contact:

Email: florence@yogaretreatsandmore.com
Phone: +44 7517 702266

What Information We Collect

We may collect and process the following information:

Information You Provide

When you contact us, subscribe to our newsletter, complete a form, or book a retreat, we may collect:

• Your name

• Email address

• Telephone number

• Postal address (where required)

• Emergency contact details (for retreat bookings)

• Dietary, accessibility or health information you choose to share with us

• Any other information you provide voluntarily

Payment Information

Payments are processed securely through third-party payment providers. We do not store your full payment card details.

Website Usage Information

We may collect certain technical information automatically, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

This information helps us improve the website and understand how visitors use it.

How We Use Your Information

We use your information to:

• Respond to enquiries

• Process retreat bookings

• Provide customer support

• Send booking confirmations and retreat information

• Send newsletters and marketing communications where you have consented

• Improve our website and services

• Meet legal, regulatory and insurance requirements

We will only use your personal information where we have a lawful basis to do so.

Newsletter & Marketing Communications

If you subscribe to our newsletter, we may send you:

• Retreat updates

• New retreat announcements

• Wellness content

• Special offers

• Florence's Sunday Musings

You can unsubscribe at any time using the link included in our emails or by contacting us directly.

How Long We Keep Your Information

We only retain personal information for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting and insurance requirements.

When information is no longer required, it will be securely deleted.

Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third-party providers who help us operate our business, such as:

• Website providers

• Email marketing providers

• Payment processors

• Booking systems

• Professional advisers where required

These providers are only given access to the information necessary to perform their services.

International Transfers

Some of the third-party services we use may store information outside the UK.

Where this happens, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.

Cookies

This website may use cookies and similar technologies to improve your browsing experience and help us understand website performance.

You can manage cookie preferences through your browser settings.

Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information in certain circumstances

• Restrict or object to processing

• Withdraw consent where processing relies on consent

• Request transfer of your information to another provider where applicable

To exercise any of these rights, please contact us using the details above.

How To Make A Complaint

If you have any concerns about how your personal information has been handled, please contact Yoga Retreats & More first so we can investigate and try to resolve the issue.

You can contact us at:

Email: florence@yogaretreatsandmore.com
Phone: +44 7517 702266

Complaints can be made electronically using our contact form or by email.

We will acknowledge complaints within 30 days and investigate them without undue delay.

If you remain unhappy after our response, you have the right to complain to the Information Commissioner's Office (ICO).

The ICO can be contacted via:

Website: https://www.ico.org.uk

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical or operational changes.

Any updates will be published on this page and the revised version will take effect immediately upon publication.